简体
  • 简体中文
  • 繁体中文

热门资讯> 正文

Chegg解决FTC“难以取消”的投诉

2025-09-15 23:14

  • Chegg (NYSE:CHGG) has agreed to pay $7.5M to settle a complaint with the U.S. Federal Trade Commission that the company made it difficult for customers to cancel subscriptions.
  • While the educational technology company disagrees with the FTC’s allegations, it settled with the agency to “avoid prolonged litigation,” a Chegg spokesperson said to Reuters.
  • The FTC contends Chegg (NYSE:CHGG) frustrated customers by making cancellations “difficult and confusing,” with options hidden behind a labyrinth of menus. Regulators point to a 2021 email from CEO Nathan Schultz suggesting there “should be some pain involved” in cancelling subscriptions.
  • Chegg (NYSE:CHGG) shares are down another 6% on Monday, bringing its three-day loss to 14%.

风险及免责提示:以上内容仅代表作者的个人立场和观点,不代表华盛的任何立场,华盛亦无法证实上述内容的真实性、准确性和原创性。投资者在做出任何投资决定前,应结合自身情况,考虑投资产品的风险。必要时,请咨询专业投资顾问的意见。华盛不提供任何投资建议,对此亦不做任何承诺和保证。