全球客户分析应用程序市场报告2021-2025-社交媒体用户数量的增加和对提高客户满意度的日益增长的需求推动了增长-Research andMarkets.com

DUBLIN--(BUSINESS WIRE)--The "Global Customer Analytics Applications Market 2021-2025" report has been added to ResearchAndMarkets.com's offering.

The customer analytics applications market is poised to grow by $ 10.78 bn during 2021-2025, progressing at a CAGR of 17.45%

This study identifies the increase in adoption of customer analytics by SMEs as one of the prime reasons driving the customer analytics applications market growth during the next few years.

The market is driven by the increasing number of social media users and growing need for improved customer satisfaction.

The report on the customer analytics applications market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding the current global market scenario, latest trends and drivers, and the overall market environment. The customer analytics applications market analysis includes the end-user segment and geographic landscape.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters.

The publisher's robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading customer analytics applications market vendors that include Adobe Inc., Alphabet Inc., International Business Machines Corp., Microsoft Corp., Oracle Corp., Salesforce.com Inc., SAP SE, SAS Institute Inc., Tata Consultancy Services Ltd., and Telefonaktiebolaget LM Ericsson.

Also, the customer analytics applications market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

Key Topics Covered:

Executive Summary

• Market overview

Market Landscape

• Market ecosystem
• Value chain analysis

Market Sizing

• Market definition
• Market segment analysis
• Market size 2020
• Market outlook: Forecast for 2020 - 2025

Five Forces Analysis

• Bargaining power of buyers
• Bargaining power of suppliers
• Threat of new entrants
• Threat of substitutes
• Threat of rivalry
• Market condition

Market Segmentation by End-user

• Market segments
• Comparison by End-user
• Retail - Market size and forecast 2020-2025
• BFSI - Market size and forecast 2020-2025
• Telecom and IT - Market size and forecast 2020-2025
• Healthcare - Market size and forecast 2020-2025
• Others - Market size and forecast 2020-2025
• Market opportunity by End-user

Customer landscape

Geographic Landscape

• Geographic segmentation
• Geographic comparison
• Key leading countries
• Market opportunity By Geographical Landscape
• Market drivers
• Market challenges
• Market trends

Vendor Landscape

• Vendor landscape
• Landscape disruption

Vendor Analysis

• Vendors covered
• Market positioning of vendors
• Adobe Inc.
• Alphabet Inc.
• International Business Machines Corp.
• Microsoft Corp.
• Oracle Corp.
• Salesforce.com Inc.
• SAP SE
• SAS Institute Inc.
• Tata Consultancy Services Ltd.
• Telefonaktiebolaget LM Ericsson

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